Terms of service

1. Introduction

Welcome to Swarna Kalash Jewellers. These Terms of Service govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or legal guardian.

3. Products & Pricing

  • All jewellery products displayed are subject to availability.

  • Prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.

  • Prices may change without prior notice due to fluctuations in gold/silver/diamond rates.

  • We reserve the right to discontinue or modify products at any time.

4. Order Acceptance

  • Once an order is placed, you will receive an order confirmation.

  • This confirmation does not guarantee acceptance.

  • Swarna Kalash Jewellers reserves the right to cancel or refuse any order due to:

    • Incorrect pricing

    • Suspected fraud

    • Payment issues

    • Product unavailability

In case of cancellation, a full refund will be processed.

5. Payments

We accept payments through secure payment gateways. By placing an order, you agree that:

  • You are authorized to use the selected payment method.

  • All payment details provided are accurate and complete.

We do not store credit/debit card details on our servers.

6. Shipping & Delivery

Shipping timelines and policies are governed by our Shipping Policy. Delivery times are estimates and may vary depending on location and circumstances.

7. Returns & Refunds

Returns and refunds are governed by our Returns Policy. Please review the policy carefully before making a purchase.

8. Intellectual Property

All content on this website including:

  • Logos

  • Images

  • Product designs

  • Text

  • Graphics

is the property of Swarna Kalash Jewellers and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Upload harmful code or malware

  • Attempt unauthorized access to our systems

  • Provide false or misleading information

Violation may result in termination of access.

10. Limitation of Liability

Swarna Kalash Jewellers shall not be liable for:

  • Indirect or incidental damages

  • Delays caused by courier services

  • Loss due to incorrect shipping details provided by the customer

Our liability shall not exceed the purchase amount paid for the product.

11. Warranty & Product Disclaimer

Jewellery specifications, weight, and appearance may slightly vary due to handcrafted processes and photography lighting.

Product certifications (if applicable) will be mentioned on the product page.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in the city where Swarna Kalash Jewellers operates.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of updated Terms.

14. Contact Information

For any questions regarding these Terms of Service, please contact:

📧 swarnkalashjeweller@gmail.com
📞 +91 91699 71111
🌐 https://swarnakalashjewellers.com/