Shipping policy

1. Free Shipping Across India

Swarna Kalash Jewellers offers FREE shipping on all orders within India. There are no additional shipping charges unless specifically mentioned on the product page.

2. Order Processing Time

  • All orders are processed only after payment confirmation.

  • Orders are usually processed within 1–2 working days.

  • Once processed, products are generally shipped within 4–5 working days, unless otherwise mentioned on the product detail page.

The committed shipping timeline displayed on the product page is calculated in working days/hours only (excluding Sundays and public holidays).

3. Delivery Timeline

Delivery timelines may vary depending on:

  • Delivery location

  • Courier partner serviceability

  • Government regulations or unforeseen circumstances

Typically, orders are delivered within 5–10 working days from the date of dispatch.

Customers will receive tracking details via SMS, WhatsApp, or email once the order is shipped.

4. Order Tracking

Once your order is dispatched, you will receive a tracking number to monitor the delivery status in real-time.

For any assistance regarding order tracking, please contact:
📧 swarnkalashjeweller@gmail.com
📞 +91 91699 71111

5. Delivery Delays

While we strive to ensure timely delivery, delays may occasionally occur due to:

  • Natural calamities

  • Logistic disruptions

  • Regional restrictions

  • High seasonal demand

In such cases, customers will be notified accordingly.

6. Shipping Restrictions

  • We currently ship only within India.

  • Once an order is shipped, it cannot be rerouted, modified, or cancelled.

7. Incorrect Shipping Information

Please ensure that the shipping address and contact details are accurate at the time of placing the order. Swarna Kalash Jewellers will not be responsible for delivery failures due to incorrect information provided by the customer.